Donor FAQs:

1. What is the Great Community Give and when will it take place?

  • Single day, sunrise to sunset, of charitable giving to support nonprofits of H/R
  • April 17, 2019, 6:30AM – 8:00PM.

2. Why should I give through the Great Community Give?

  • It is as easy as Point, Click, Give!
  • The event enables people who love their community to easily give back.
  • Opportunity to invest in communities and increase capacity of nonprofits.
  • Prize money could amplify your impact.

3. Is there a minimum or maximum donation I can make through the Giving Day?

  • The minimum donation amount is $10.

4. Can I be anonymous?

  • IMPORTANT: The public will not see your name on the Great Community Give website, but the nonprofit organization will receive your name and address.
  • We will ask all nonprofit organizations to respect your desire for anonymity (by requesting that anonymous donors not be added to nonprofit email or mailing databases).

4. What if I accidentally contribute the wrong amount and need a refund?

  • The nonprofit organization can issue a refund if a donation is entered incorrectly.

5. Does it cost anything to give through the Great Community Give?

  • 100% of the proceeds of your donation go to the receiving nonprofit after a low credit card transaction fee is taken out (fee is 3.75% and .35 cents per transaction).

6. Does my donation go directly to the nonprofit I have chosen?

  • Yes, the nonprofit you selected will receive your donation by direct deposit to their bank account within 48 business hours.

7. Are receipts IRS approved?

  • Yes, a receipt will be automatically emailed to you immediately using the email address you provided when you submitted your transaction.

8. Which nonprofits are participating in the Great Community Give?

  • Click here to see the updated list of participating nonprofits.
  • You will be able to search for organizations by type.
  • Participating nonprofit organizations need to be recognized by the IRS as 501(c)(3) public charities located in Harrisonburg/Rockingham County that serve the people of this community.

9. Can I give to more than one organization?

  • Yes, you may give to as many organizations as you would like.

10. How will the donation be reported on my credit card?

  • The name of the nonprofit you have donated to will appear on your credit card statement.

11. Will anyone have my credit card number?

  • No credit card numbers are stored at Click and Pledge.
  • No one will receive your credit card number.

12. What if my credit card declines?

  • Credit cards can be declined by your bank for many reasons. If your credit card is declined and you would like to know why, then contact the bank who issued your credit card for details.

13. Will I get a tax receipt for my donation?

  • You will receive a tax receipt from the nonprofit you have selected to donate to.
  • This receipt will be emailed to you at the email address you enter.
  • The nonprofit organization can also provide a duplicate receipt if needed.

14. Can I use my employer’s matching gifts funds?

  • The donor is encouraged to complete the needed paperwork for employee matching funds but these funds are not eligible for prize money and are not counted in the totals for this specific day.

15. How do I set up a recurring gift?

  • When entering a donation you can select recurring gifts.
  • Only donations actually received during the Great Community Give day itself will count towards that day’s total and eligible for the prize money.

16. Who do I contact with questions about the Great Community Give?

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